FAQ'S

Q: DO I HAVE TO ORDER IN LARGE QUANTITY?
A: WE OFFER DIVERSIFIED SERVICES FOR OUR CUSTOMERS TO MEET THEIR SPECIAL DEMANDS.

Q: WHAT MATERIALS DO YOU USE WITH THE BOXES AND THE DISPLAYS?
A:  WE USE CARDBOARD, PLASTIC, WOOD OR ACRYLIC.

Q: CAN I HAVE SAMPLES BEFORE I PLACE THE ORDER?
A: A SET OF PRE-PRODUCTION SAMPLE WILL BE SENT AT CUSTOMERS' COST      FOR APPROVAL.

Q: ARE THE SAMPLES FREE OF CHARGE?
A: WE WILL CHARGE DOUBLE OF THE PRICE OF THE PRODUCT. MINIMUM CHARGE IS $50 USD.

Q: IS THE SAMPLE CHARGE REFUNDABLE?
A: SAMPLE CHARGE IS REFUNDABLE WHEN ORDER IS PLACED, DEDUCTED FROM THE BALANCE PAYHMENT.

Q: HOW DO I MAKE THE PAYMENT?
A: WE ACCEPT T/T ONLY. 30% DEPOSIT, BALANCE BEFORE DELIVERY.
WE ARE A REGISTRATED COMPANY. EVERY CENT YOU SENT IS UNDER THE SUPERVISE OF GOVERNMENT.

Q: WHAT IF I AM NOT SATISFIED WITH THE GOODS?
A: WE WILL REPLACE THE GOODS AT FREE OF CHARGE IN CASE THERE IS QUALITY DEFECTION.

Q: WHAT ELEMENTS SHOULD I PREPARE FOR MY PRUDUCTS?
A:  OEM OR ODM IS WELCOME. FOR SPECIAL MATERIAL, A PIECE OF SWACH WILL HELP.
ARTWORK FILE IN AI FORMAT OR CorelDraw FORMAT.